Introduction
chip-portal Financial Consulting Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
We are registered with the Information Commissioner's Office and comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
Information We May Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
- Name, email address, and correspondence when you contact us
- Financial information you share during consultations
- Employment and income details relevant to our services
- Any other information you choose to share with us
Information Collected Automatically
- Technical data including IP address, browser type, and operating system
- Information about your visit, including pages viewed and navigation patterns
- Cookies and similar technologies (see our Cookies Policy for details)
How We Use Your Information
We use personal data for the following purposes:
- To provide our financial consulting services to you
- To respond to your enquiries and communicate with you
- To maintain records of our client relationships
- To improve our website and services
- To comply with legal and regulatory obligations
- To protect our legitimate business interests
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract: Processing necessary to perform our consulting services
- Legitimate interests: Operating our business, improving services, and maintaining client relationships
- Legal obligation: Compliance with applicable laws and regulations
- Consent: Where you have given specific consent for processing
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the nature of the data and our legal obligations:
- Client records: 7 years after the end of the business relationship
- Financial records: As required by HMRC and accounting standards
- Correspondence: 3 years from date of communication
- Website analytics: 26 months
Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in delivering our services (under strict data protection agreements)
- Professional advisers including lawyers and accountants
- Regulatory bodies when required by law
- Third parties in connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments
- Staff training on data protection
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing
- Data portability where applicable
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details below.
International Transfers
Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office.
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated through our website or direct notification. We encourage you to review this policy regularly.
Contact and Complaints
For privacy-related enquiries or to exercise your rights:
Email: [email protected]
Post: Data Protection, chip-portal Financial Consulting Ltd, 14 Chancery Lane, London, WC2A 1PL
If you are dissatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).